Privacy & data protection
Privacy Policy
How ecom-vegetables collects, uses, and protects your information when you browse, order, and receive local delivery.
Overview
This Privacy Policy explains what information we collect, why we collect it, and the choices you have. It applies to our website, customer support, and orders placed through our online store. By using our site, you agree to the practices described here.
What we collect
Information we may collect
We collect information to process orders, provide delivery updates, prevent fraud, and improve your shopping experience.
Information you provide
Name, email, phone number, delivery address, and order notes you submit during checkout or when contacting us.
Information collected automatically
Device and usage data such as IP address, browser type, pages viewed, and cookies used to keep your cart and preferences working.
Privacy details
Key topics about how we use data, share it, and keep it secure.
How do you use my information?
To process payments and orders, coordinate delivery, send order confirmations and service messages, and provide customer support.
Do you share my information with anyone?
We share limited information with service providers that help us run our store (for example, payment processing, shipping/delivery coordination, and website hosting). They may only use it to provide services to us.
Do you sell my personal information?
No. We do not sell your personal information.
How long do you keep data?
We keep order and account records as long as needed for business operations, legal obligations, and dispute resolution. We also retain analytics data in aggregated form where possible.
How do cookies work on your site?
Cookies help the site function (like keeping items in your cart) and help us understand site performance. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
What choices do I have?
You can request access, correction, or deletion of certain personal information, and you can opt out of non-essential marketing messages at any time.